The Shape of Work

#419: Yelisetty Naga Saujanya on the various challenges of being project director and customer management

May 18, 2023 Springworks Season 1 Episode 419
The Shape of Work
#419: Yelisetty Naga Saujanya on the various challenges of being project director and customer management
Show Notes

“As a project manager, you should be very spontaneous enough to deal with the unexpected situations and convert that particular weakness to opportunities and have the strength to convert those weaknesses in that particular market.”

Welcome to another episode of Shape of Work. In today’s episode, our guest talks about some of the major challenges as a project manager and the importance of being available to the customers. We have Yelisetty Naga Saujanya, Projects Director at Pact Software Services, an international software development company headquartered in India with its branches across the Middle East(UAE, Saudi, Qatar) Kenya & USA. They specialise in ERP, Accounting and CRM software solutions.

Saujanya has an overall work experience of over two decades. She has worked at Riyan Creations and PMI Pearl City Chapter before her time at Pact Software, where she has worked for over seventeen years. She did her Bachelor’s Degree from St. Theresa’s College for Women, and her PGPMEX from Great Lakes Institute of Management.

Episode Highlights

  • What Pack Services has achieved in 25 years of growth?
  • The importance of being available to customers
  • What are some major challenges of being Project Director?
  • Advice to the youth starting their careers

Follow Saujanya on Linkedin

Produced by:
Priya Bhatt
Podcast Host:
Aparajeeta Boro

About Springworks:


Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify— B2B verification platform

EngageWith— employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.

Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.