The Shape of Work

#435: Mini Jacob on the current state of the restaurant industry and the importance of people management

May 26, 2023 Springworks Season 1 Episode 435
The Shape of Work
#435: Mini Jacob on the current state of the restaurant industry and the importance of people management
Show Notes Chapter Markers

“The biggest transformation in the industry has been the growth of cloud kitchens as delivery became a bigger part of the business, especially during the pandemic. During this time, many brick & mortar stores opened up cloud kitchen formats while several entrepreneurs started their food business as only cloud kitchens".

In today’s episode of The Shape of Work podcast, our guest talks about the restaurant industry and the biggest transformations in the industry.

In this episode, we have Mini Jacob, Co-Founder of Oddbox Business Solutions, a B2B conference & tradeshow company. Mini is a seasoned veteran with an overall experience of three decades. She has worked at various organisations in various roles. Some of them being Faculty MDP at SIBM, Cultural Coordinator at the Alliance Francaise, Food Columnist at Femina Pune and Production manager at Fleming. She did her MBA from Osmania University and her Masters in Project Management from the Heriot-Watt University.

Episode Highlights

  • How has the restaurant industry changed during the pandemic?
  • The growth of cloud kitchens
  • What are the biggest challenges when it comes to technology?
  • Why is people management important to successful entrepreneurs?

Follow Mini on Linkedin

Produced by:
Priya Bhatt
Podcast Host:
Archit Sethi

About Springworks:


Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify— B2B verification platform

EngageWith— employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.

Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.

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(Cont.) #435: Mini Jacob on the current state of the restaurant industry and the importance of people management