On this episode, Anuja Ghosh, Head Human Resources at SBICAP Ventures Limited talks to Anoop Suresh, VP-BD & Ops at Springworks.
With more than 14 years of experience ranging from Talent Acquisition to designing and managing the entire Talent Management and Development landscape, Anuja has been part of the management & executive teams at different companies and has helped these companies take a leap to the next level of growth and maturity.
On the episode, she talks about how important it is for the Human Resources function to understand the business, industry and organization to align with their goals. She also discusses how companies can go about adopting change management in a better way.
She was recently awarded the 'T A Pai Young HR Leader Awards 2020'.
The HR function has evolved over the last decade:
The significance HR is having today used to be a challenge for them a decade back. In other words, the perception of HR as a field grew and the mindset towards it changed. Anuja explains how, as a newcomer, one should not rush into proving a point. Instead, they should focus on understanding the business and the industry.
The world of networking is expanding. The older perception of networking was to organize meetings and pass out information. However, this concept has changed. She also talks about the importance of influencers within a company- someone people go to for advice or getting a job done. This makes the job more convenient.
Anuja explains two ways to find these influencers within the company. They can reach out to ODA to find and approach influencers through data and software. The second way is to observe the employees and analyse their strengths. That's how they can find a go-to person of the company.
Important takeaways from Organization Development for expanding organizations:
After a big break, a new start-up undergoes a lot of changes, most commonly, new hires from different backgrounds. To ensure good outcomes, the founders need to decide on the structure, hierarchy, and talent. They need to develop policies and roll them out. However, founders can't manage all of this themselves. Therefore, HR professionals come to the role and gives a strong finish to this rough framework. But they need to be aware of what is expected from and by the company. Analyzing the business strategies and the competition, the need to bring people from different teams together and create organizational practices.
Is constant change within the organization a concern for HR?
Anuja talks about technology specifically here. Technology is important for the growth and development of a company. It can keep the company at par with the industrial standards. Strong communication for explaining the significance of technology can make people understand its relevance. Technology pushes people to do better and keep reskilling themselves.
Designing L&D programs according to the world/industry changes:
Anuja says that organizations need to design learning programs according to the situation they are in. She shares her own experience of conducting insightful sessions on managing bias, improving self-awareness, and engagement. New technologies can help make such sessions happen easily. However, the only challenge that can persist is the lack of human dynamics because of the remote working space. Technology can't replace human elements.
Follow Anuja Ghosh on LinkedIn.
Produced by: Priya Bhatt
Podcast host: Anoop Suresh