In this episode, Springworks' Head of Marketing, Abhash Kumar talks to Ash Mishra, Head of Talent Management and Learning & Development at Ericsson.
An alumni of Delhi university and XLRI Jamshedpur, Ash has over 20 years of experience in the HR space. He is a Human Resources professional with a strong blend of generalist as well as specialist experience.
With a diverse industry exposure spanning across Banking/Financial Services, FMCG, Pharmaceutical, Manufacturing, and Business Process Outsourcing sectors, he has worked across geographies like the UK, Hong Kong, and India.
In the episode, he gives us the lowdown on the transformation in Learning & Development in the remote/hybrid era of work. He also explains how a leader should go about managing different employees based on their different goals.
EPISODE HIGHLIGHTS:
Things about Leadership Development and Talent Management that most organizations get wrong:
Most organizations focus on training programs when it comes to Leadership Development and Talent Management. However, these training sessions are not always effective. As he mentioned, “Leadership is an ecosystem of your approach.” Leaders get inspired by other leaders. Many organizations don’t realize that and focus on these programs. Leaders might receive valuable inputs from there, but ultimately, they are going back to the same ecosystem, the same company. Managers and Senior Leaders need to be self-aware about the impact they have on others.
To achieve this, they can make use of self-awareness tools. Another significant way to achieve this is by working in teams.
What training methods in L&D do you see working? In the past 14 months, what has changed in L&D?
There are a couple of trends prevailing in the Learning and Development area. The significance given to this entire subject has increased. Companies have started investing in this segment. This change occurred when some industries faced an adverse impact after the pandemic began. Companies realized the requirement of reskilling themselves in new fields to get back on track.
Companies have started asking their employees about the sort of training investments they would like. Their focus on employee well-being, mental health, and resources has also increased. Ash highlights the fact that user-driven learning allows employees to reskill themselves, gives better outcomes, and creates solutions.
Thoughts about hybrid model of work:
He feels that the hybrid model of work is definitely going to stay. What is not known is how this model will be inducted. Companies need to analyze how hybrid their workplace can be.
He further says that going hybrid will impact a range of things in an organization, for example, performance management. This problem is slowly being recognized by the companies and attempts to solve it are being made.
All the policies written are earlier need to be formatted and updated based on the new way of work. The benefits required while working from home are totally different from the same while working in an office. Moreover, he talks about the flexibility of a hybrid workplace and how it allows hiring people irrespective of geographical boundaries.
How do people invested in exchanging ideas with people work in a hybrid model?
In order to ensure a better exchange of ideas, teams need to start looking at job roles more precisely. They need to come up with ideas to keep the essence of creativity, interaction, and teamwork.
Follow Ash Mishra on LinkedIn
Produced by: Priya Bhatt
Podcast host: Abhash Kumar