Having more than 25 years of experience in a diverse set of fields, Seema Singh Bhadoria is the Chief Executive Officer of Gyan Batao. She mentors people to achieve success in their areas of expertise.
In this episode, she highlights important points to be kept in mind in order to build a high performing team. She feels that HR professionals have the role of building a business from the ground level. She explains various ways in which HR professionals can balance their roles of being a mentor, a coach, and also someone to whom an employee can approach.
EPISODE HIGHLIGHTS:
Different ways of functioning across industries:
The fundamentals of the business have mostly remained the same. The difference prevails in the business models of different industries. In the last ten years, the way of marketing has changed because of digitization. Similarly, retail is going through a modification too. Retail business owners need to have a good hybrid model with an e-commerce setup or an online means to connect to more customers. The market is constantly evolving and, whether it is a consumer or the owner, each of them needs to have a good knowledge of the product and the right platform to promote it. However, the primary business principles remain the same mostly.
Building high-performance teams:
A company needs to create a culture that integrates both the company goals and its employees’ goals. It lays the first foundation in terms of building an alignment between the company and its people. The process enhances productivity and reduces confusion. It also creates a culture of accountability where people understand how to adapt to different functions in that particular environment. Secondly, companies should focus on good communication. Clarity in communication is required to reduce the possibility of any misunderstandings.
Seema further mentions that one of the most significant factors that companies should keep in mind is engagement. Good engagement can offer better communication and transparency. When leaders do not review and engage with their employees, they will tend to lose their motivation. The next thing to work on is conflict management.
Organizations are mainly about people. So if a company creates the right team and knows its employees, it will definitely achieve success. It needs to set the right expectations with these employees. Ways to procure an alignment between the personal and the company goals are required. The company should create the correct agenda with this alignment and constant engagement.
Advice to people managers in the current scenario:
With the onset of the pandemic, the circumstances and the place where the employees are operating are very different. The financial market has also been affected. Seema explains that when organizations are growing, the morale of the employees is also higher. In this situation, the HR manager needs to keep certain things in mind.
Firstly- empathizing with the employees. They need to understand the particular situation and be supportive.
Secondly, they need to be engaging. They should ask them if they need any support in their work. They should ensure that the employees are equipped with all the necessities.
Follow Seema on LinkedIn
Produced by: Priya Bhatt
Podcast host: Rohan Mankad
BONUS: Team building is the key ingredient to any organization's growth. Thus to make things easier for you, we offer The Ultimate Team Building Guide for 2021 which will clear all your confusions in one go.