On this episode of The Shape of Work podcast, we speak with Nimisha Kunnath Chatterjee, a Human Resources professional, author and mentor.
Nimisha has always been passionate about relationships and the human connection, along with an interest in psychology and human behaviour. Working across various HR functions with organizations such as Pulse Secure, AAyuja Inc and PVR Limited, Nimisha has plenty of expertise to share in this conversation.
The Employee Experience
The term ‘employee engagement and experience’ has received its due recognition during the pandemic. Earlier, the management was only concerned about increasing the commitment and productivity of employees at work. Now, the perspective is transitioning towards how to keep the employees happy so they can perform better at their jobs. Nimisha defines that these practices create an organization where we willingly show up for work rather than think before showing up for work constitute ‘employee experience’.
One-up your 1-on-1s with trust and compassion
Technology is playing an important role in ensuring a smooth workflow at the workplace. However, it is also creating a gap between the team members in their capacities. There are a few strategies that Nimisha suggests to bridge this gap:
Is remote work a roadblock in defining organizational culture?
The Hybrid model of work is what is suits everyone’s needs at present time. For many people, collaboration and working with their families has helped in improving their performance during work from home, but it has also affected a large number of people due to the absence of working facilities and a supportive work environment.
Proximity bias in a hybrid workplace
As human beings, we all suffer from proximity bias. It is a natural inclination towards those who are closer to us. We unconsciously tend to favour people whom we physically meet every day over those who don’t. To combat this, Nimisha talks about a few skills that the managers need: