The Shape of Work
The Shape of Work
#141: Sonam Lama on leadership lessons, essential risk management skills, employee engagement, and HR innovation
Sonam Lama is the Associate Director- Middle East at Cars24, which we all may know for their online used car marketplace. Since 2017, she has built a strong team at Cars24 by improving and scaling recruitment practices.
Before her current role, Sonam served as the Manager of Recruitment at an Indian multinational restaurant aggregator and food delivery company, Zomato.
In this episode of The Shape of Work podcast, Sonam shares plenty of expertise.
We discuss with her:
- Her two most important and useful leadership lessons
- Essential risk management skills that every manager should have
- Developing and sustaining employee engagement
- Aligning individual goals to organizational goals
- AI and automation in HR: Impact, adoption and future workforce
What are the most important lessons in leadership practices?
The practice of unlearning has been one of the most important lessons. A vital part of listening is practicing what is said instead of applying the existing knowledge. It is easy to assume that this leadership process is achievable and convenient.
How to hire the right people for a company?
A company’s organizational goals are set right at the onset of the practice. Hence, any employee joining the company works towards those goals from day one. However, if the employee feels that their personal goals are not aligned with the company goals, it becomes a problem. To tackle this, HR has to pay attention at the grassroots level and hire individuals who understand the company goals and know that their personal growth goals align with the same.
Follow Sonam on LinkedIn
Produced by: Priya Bhatt
Podcast host: Ravi Alluri
About Springworks:
Springworks is a fully-distributed HR technology organisation that is building tools and products to simplify recruitment, on-boarding, employee engagement and retention.
The product stack from Springworks includes:
SpringVerify — B2B verification platform
EngageWith — employee recognition and rewards platform that enriches company culture
Trivia — a suite of real-time, fun and interactive games platform for remote/hybrid team-building
SpringRole — verified professional-profile platform backed by blockchain, and
SpringRecruit — a forever-free applicant tracking system
Springworks prides itself on being an organisation focused on employee well-being and workplace culture leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.