The Shape of Work

#222: Mark Harris of Aware hq on their tech that monitors 'human behaviour' across internal messaging platforms for legal compliance, sentiment analysis and more

May 04, 2022 Springworks
The Shape of Work
#222: Mark Harris of Aware hq on their tech that monitors 'human behaviour' across internal messaging platforms for legal compliance, sentiment analysis and more
Show Notes

“In every company, there's a formal organizational chart which is how the executives think the work is getting done. And, then there is an informal org chart which is how the work is actually getting done. The informal org is mapped out by the communication patterns through platforms like MS Teams or Slack.

If a leader understands the informal org chart and peeks into that digital DNA of the organization, they can leverage that information to help the company be the best version of itself.”

On this episode of The Shape of Work podcast, we learn how technology can monitor internal messaging platforms for legal compliance, sentiment analysis, and more.

Our guest, Mark Harris, is the Chief Technology Officer at Aware hq, a company producing comprehensive AI-driven solutions for information management, data protection, and organizational insights.

Through his current role and as a former software development engineer, Mark brings an incredible blend of experience in the startup and enterprise space, and is deeply technical with a keen understanding of the business as a whole.

Mark joined Aware from Fuse by Cardinal Health, where he led development of pharmacy-facing software for COVID-19 vaccine distribution and administration. Previously, he has also held leadership roles at Microsoft, CoverMyMeds, and Grange Insurance. 

Listen to the full interview above.

Follow Mark on LinkedIn

Produced by: Priya Bhatt
Podcast host: Moshe Vhanunu

About Springworks:

Springworks is a fully-distributed HR technology organization that is building tools and products to simplify recruitment, on-boarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify — B2B verification platform

EngageWith — employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.


Springworks prides itself on being an organization focused on employee well-being and workplace culture leading to a 4.8 rating on Glassdoor for the 200+ employee strength company