The Shape of Work

#436: Michele Sereno on the changes in HR industry and how to foresee these changes evolving in the future

June 05, 2023 Springworks Season 1 Episode 436
The Shape of Work
#436: Michele Sereno on the changes in HR industry and how to foresee these changes evolving in the future
Show Notes

“Creating an inclusive work culture requires a combination of policy changes and cultural shifts. We as employers can start by ensuring that our policies and benefits are inclusive and supportive of all employees and this being regardless of age, gender, or race.”

The newest episode of the Shape of Work podcast highlights how the nuances of the HR industry have changed over the past few years, particularly with respect to women and working moms. Our guest for this episode is Michele Sereno, HR Director at Chargeback Gurus, an award-winning provider of tech-enabled chargeback management, prevention, recovery, and risk mitigation services.

Michele has almost 16 years of experience and has worked in companies like Essar Oil and ArtisArk Pvt. Ltd. & 7Mantle Studios, across sectors like the oil and gas, predominantly the technology industry, and the animation industry. She has also bagged multiple prestigious women leadership awards across her career span.

Episode Highlights

• How the nuances of the HR industry have changed over the past years particularly with respect to women and working moms?
• How to foresee the changes in the HR industry evolving in the future?
• Programs implemented at Michele's organization, Chargeback Gurus, to foster inclusivity.
• What does the future hold for female employees returning to full-time work after maternity leave?

Follow Michele on Linkedin

Produced by:
Priya Bhatt
Podcast Host:
Archit Sethi

About Springworks:


Springworks is a fully-distributed HR technology organisation building tools and products to simplify recruitment, onboarding, employee engagement, and retention. The product stack from Springworks includes:

SpringVerify— B2B verification platform

EngageWith— employee recognition and rewards platform that enriches company culture

Trivia — a suite of real-time, fun, and interactive games platforms for remote/hybrid team-building

SpringRole — verified professional-profile platform backed by blockchain, and

SpringRecruit — a forever-free applicant tracking system.

Springworks prides itself on being an organisation focused on employee well-being and workplace culture, leading to a 4.8 rating on Glassdoor for the 200+ employee strength company.